Success Bot
Onboard new users faster and more effectively.
Traitly leads your users to love and buy your product.
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Traitly combines AI and gamification methods to increase user engagement
How it helps your users
The Traitly Success Bot teaches your users how to get the most out of your product. By applying data science to your user data, it recommends users actions of greatest impact, based on where they're at in the user journey.
Users who get value from your product are more likely to convert.
Without third-party chat widget
Third-party chat widget integration
Realise your product's value faster

Our widget encourages users to complete the next most important actions in the onboarding process. It does so by highlighting what they haven’t completed and telling them how to.

Fun setup experience

Who said onboarding shouldn’t be fun? Our widget gamifies onboarding by assigning a score to each user. The more they complete, and the faster they do so, the higher their score.

Get rewarded for success

Users who successfully onboard are significantly more likely to stick around. Incentivise users to get fully setup by providing a reward message, e.g., "10% off of their first payment for fast setup."

Realise your product's value faster

Our widget encourages users to complete the next most important actions in the onboarding process. It does so by highlighting what they haven’t completed and telling them how to.

Contextualised learning and chat all in one place

Typically, users are left to sink or swim when it comes to learning how to use products. At best, they are shown a "one size fits all" setup guide along with support documents. The Success Bot encourages and helps users to complete the next most important steps inside your app, while also offering them the ability to contact you directly via your favourite chat widget.

Request help if they get stuck

If a user is stuck trying to use a particular feature, they can get the help of your support team using our Need Assistance? option.

Embeddable Launcher

You can use our embeddable instead of the circular launcher. By adding a single line of code, you can add the embeddable to your application to create a more custom experience. Launch the Success Bot by simply clicking on the embeddable.
Setup and benefits for you
Sync your historical data from existing sources, like Segment and Stripe
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We make it easy for you to get started. Connect your existing historical data from a third-party service you already use with just a few clicks. We sync the data behind the scenes.
Easy to install

You can install the Success Bot with just a few lines of JavaScript. It's really that simple.

Map messages to actions

We sync your events from third-party services, like Segment and Intercom. You must map messages to actions inside Traitly.

Track and measure how users engage

Our engagement analytics enable you to view how particular users interacted with our bot and how well it worked. Track clicks and action completion. View for specific users and at a company-wide level.

Receive alerts when a user needs help

Connect your Slack or CRM account and automatically notify a support agent when a user needs help.